Get more time to pay with Klarna.

We’ve partnered with Klarna to give you a better shopping experience.

It’s smoooth and simple.

Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

The best way to shop.

Get deals on your favorite products, check your Purchase power, see all of your purchases in one place, extend your due dates, pay open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, Klarna’s Customer Service is there for you.

You can contact Oh Polly customer service at hello@ohpolly.com.

Safe and secure.

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

How to shop with Klarna.

1. Add item(s) to your cart and head to checkout.

2. Select Klarna at checkout and choose how you would like to pay.

3. Manage your orders and payments in the Klarna app.

Am I eligible?
To be eligible to use the Service and Klarna’s payment options, you must be at least 18 years old and be capable of entering into a legally binding contract. Your application approval is subject to Klarna's review of the details you provide and your financial
circumstances. A full credit search will also be performed when you apply for a Klarna Financing
agreement.

What details do I need to provide when I make my purchase?
You will need to provide your name, billing address, email address and phone number, as well as your
employment and bank details.

Will I be required to pay anything when I apply?
In some cases, you may need to pay a portion of the balance as a deposit up front. If this is the case,
you will be prompted to make a deposit as part of the Financing application.

If I make my purchase on a Klarna Financing plan, will I pay interest?
Our Financing options are credit plans with repayment terms ranging between 6-36 months. Interest
rates will vary depending on the credit agreement offered but will be clearly displayed at the point of
checkout
The monthly instalments will be collected automatically from your bank account via Direct Debit. It is
important to ensure you have enough funds in your account to cover the repayment on your due
date each month.

Can I set up automatic monthly repayments?
During the Klarna Financing application you will be asked to set up a Direct Debit Mandate from your
bank account. Klarna will debit your monthly instalments from your bank account automatically via
this Direct Debit Mandate so you don’t need to do anything. It is important to ensure that you have
enough funds in your account to cover the repayments on your due date each month.

Will I receive an email confirmation when purchasing with Klarna Financing?
If you have selected the Klarna Financing option to pay for your purchase, Klarna will send you an
email confirming your purchase details. The email will contain a link to Klarna’s online portal or to download the app, where you can manage your purchases with Klarna. It is essential that you provide accurate information during checkout to ensure that you receive all Klarna communications related to your Financing plan.

What if I am late or miss a payment?
Your monthly payment must reach Klarna by the payment due date.
Klarna will report information to credit reference agencies about the payments you make, and about any payments that you fail to make on time. Late or missing repayments may have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future. If at any time you miss consecutive payments, Klarna may serve you a default notice requiring you to repay what you owe. If you fail to do so, Klarna may terminate your Financing agreement and assign the debt to a debt collection agency to collect on
behalf of Klarna. Klarna may also sell the debt to a debt collection agency.
If you are having trouble making repayments, please get in touch with Klarna customer service via the support section of the Klarna app or via Klarna’s customer support page.

I purchased my item on a Klarna Financing plan and I would like to return it.
Please contact our support team here to process your return. Once your return has been processed your Klarna Financing plan will be adjusted accordingly.

How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, we will credit the balance back to you or process a refund. This is usually completed within the next 5 business days.

Please visit Klarna’s Customer Service page for a full set of FAQs and Terms & Conditions.