returns
It's important that you read our return policy before submitting your return.
STANDARD RETURNS TIMEFRAMES:
Orders can be returned for within 30 days for a refund or exchange, extended to 45 days for store credit.
View return fees here
View return policy here
FESTIVE RETURNS TIMEFRAMES:
To make gifting easier over the festive period, we'll have an extended returns policy. This extended returns policy is applicable to orders placed between 20th November - 26th December 2025. Please see the extended returns timeframes below:
Orders can be returned for a refund or exchange until 21st January and for store credit until 31st January 2026.
From 27th December, our standard returns policy applies.