Loyalty Looks Good on You

Simply sign up and create an Oh Polly account - it’s free and fast!

You earn points every time you shop. 5 points for every $1 spent.

Points cannot be earned on orders that are fully paid for using a gift card.

If the total order value is covered entirely by a gift card (resulting in a $0 balance at checkout), no points will be awarded. This is because points can only be earned on orders with a payable balance.

However, if you use a gift card alongside another payment method (e.g. card or PayPal) and there is a remaining balance to pay, you will earn points on the amount paid (excluding the gift card value).

At checkout, you’ll see an option to apply points to your order. 100 points = $1. Minimum redemption is $10. Maximum redemption is $100.

You can start spending your points 30 days after purchase. They are held for 30 days in case you return your order.

Yes, points expire 12 months after your last purchase. We’ll email you 2 weeks before expiry to let you know. Don’t let them go to waste!

Log in to your account and head to the My Rewards section.

The more you spend, the closer you’ll get to the next tier. You can see how many points you need to earn on the rewards landing page under 'Your Rewards'. You can also see this at the top of the page on your tier progress bar.

Enter your date of birth once logged in. We'll email you your birthday treat 14 days before your birthday.

If you refer a friend, you’ll each get $10 added to your account to spend. Minimum spend is $100.

Make sure to remove your points from checkout, so they go back into the Unclaimed Rewards section of your account. This may take 1 hour to appear.

Yes, you can use your points during sales. However, they can’t be combined with other discount codes.

You'll automatically be signed up for our upcoming community events in your area. Attendees will be selected from Gold & Platinum tiers. Spaces are limited. Invitation not guaranteed.

We'll select 2 rewards members each month from our Gold & Platinum tiers. The winners will receive their giveaway via email.

You'll have access to our Priority number to speak to a member of our customer care team. If you contact us via email, socials, or Polly the bot, your message will be prioritised.